Terms & Conditions
Caitlyn Mackenzie Psychology
Effective Date: 15th June 2026
Last Updated: 15th June 2026
1.Website Terms & Conditions (T&Cs)
Caitlyn Mackenzie Psychology (referred to in this policy as 'we', 'us', or 'our') is committed to providing quality services. To enable us in doing so, we have outlined some T&C’s that govern the purpose, use of, and limitations to our website. By accessing or using this website, you agree that you have read, understood and agree to be bound by these T&Cs. These T&Cs should be read in conjunction with our Privacy Policy. if you do not agree to the T&Cs or the Privacy Policy, please do not continue to use this website
2. Purpose of the website
This website provides general information about our psychology services, areas of practice, fees, and related mental health information. It provides a pathway to enquire about accessing psychological services. The information provided on this website is intended for general educational and informational purposes only. It is not intended to constitute psychological, medical, psychiatric, legal, or other professional advice.
3. Accessing the site
Whilst we have endeavoured to ensure that all aspects of this website are always available and fully accessible, we will not be liable if for any reason this website or any aspect of it is unavailable or inaccessible to you at any time. We encourage you to contact us via email at caitlynmackenziepsychology@gmail.com if you have any issues accessing or using the website.
4.Your use of the website
This website, email communications and contact forms are not monitored for urgent or emergency communications and should not be used in crisis situations.
If you or another person is at immediate risk of harm, please contact:
Emergency Services: 000
Your nearest hospital emergency department
Lifeline: 13 11 14
Suicide Call Back Service: 1300 659 467
We cannot guarantee a response to enquiries within any specific timeframe.
Accessing this website, sending an enquiry, or booking an appointment does not establish a psychologist-client relationship. A psychologist-client relationship is only established once a formal service agreement has been signed.
Submitting an enquiry through this website or via email does not guarantee that psychological services will be provided. If our services are not appropriate for your needs, we may provide alternative referral options where possible.
You agree not to:
use this website for unlawful purposes;
interfere with website functionality or security;
attempt unauthorised access to website systems;
submit false, misleading, offensive, or inappropriate content through forms or other communications.
5.Website Content
We make reasonable efforts to ensure that information published on this website is accurate and current. However, we do not warrant or guarantee:
the completeness, accuracy, reliability, or suitability of any information;
that information will remain current at all times;
that the website will be available without interruption;
that the website will be free from errors, viruses, or other harmful components.
Information may be updated, amended, or removed without notice.
6. Intellectual Property
Unless otherwise stated, all content on this website, including text, graphics, logos, branding, documents, resources, images, and design elements, is owned by or licensed to us and is protected under Australian intellectual property laws.
You may:
view website content for personal use;
download or print materials for personal, non-commercial use.
You may not:
reproduce, modify, distribute, publish, sell, or commercially exploit website content without our prior written permission;
remove copyright or proprietary notices from website materials.
7. Third-Party Websites
This website may contain links to external websites operated by third parties. These links are provided for convenience only. We do not endorse, control, or accept responsibility for:
the content of third-party websites;
the accuracy of information provided by third parties;
the privacy practices of external websites.
Users access third-party websites at their own risk.
8. Limitation of Liability
To the maximum extent permitted by law, we exclude all liability for any loss, damage, injury, cost, or expense arising directly or indirectly from:
use of this website;
reliance on information contained on this website;
inability to access this website;
technical issues, interruptions, or website errors;
viruses, malware, or other harmful components transmitted through the website;
access to or reliance on third-party websites;
actions taken or not taken based on website content.
Nothing in these T&Cs excludes any rights that cannot lawfully be excluded under Australian law.
9. Changes to these T&Cs
We may update these T&Cs from time to time. The current version will always be published on our website, with the effective date noted at the top of the document. We encourage you to review this policy periodically as continued use of the website constitutes acceptance of any changes.
10. Contact Us
This website is operated by Caitlyn Mackenzie Psychology, operating from 682 High St, Thornbury, VIC, 3071. If you have any questions or comments regarding this website, please feel free to contact us.
Caitlyn Mackenzie Psychology
682 High St, Thornbury, Victoria, Australia, 3071
Email: caitlynmackenziepsychology@gmail.com
Website: caitlynmackenziepsychology.com.au